Customer service is by far the most valuable asset any company can benefit from. You can have the best product in the universe but if you cannot support it, you’re out of the game.

Having myself worked for over 25 years in customer service and technical support, I know that it is one thing that all the major companies lack of.

Not enough training, employing a lot of inexperienced people and giving them low pay makes customer service very poor.

In this section I will review different e-books and software available on the internet to improve results in your internet home based business. You can then judge by yourself.

Now I do sell those products on my website and to a certain extent I do provide some kind of support because I care for the people who want to succeed.

Perpetual traffic generator. This is a great concept to bring traffic to your website but if you run into some kind of trouble don’t count on the people who created it to help you. One thing that really turns me off is those companies or individuals that put their support e-mail address and either it are not valid or your questions just go unanswered.

When I first purchased this software I was excited. I I first read the user’s manual from beginning to end 3 times to make sure I understood the concept. Let me pause here to say that I was a newbie in website development, marketing strategies and everything that was related to internet home business, so I was looking, like the majority of you, for a minimum of help when needed.

So one morning I started installing Perpetual Traffic Generator. Let me reiterate that I was very excited that after installing this concept my website would be flooded with traffic. Yes I did run into some trouble so first thing I did was to find the support e-mail address and put very clearly into writing where I was confused into the setup process.

Well, I am still waiting for a reply to my e-mail! Needless to say that my excitement level went down to minus 1000. Being a resourceful person I searched the internet and searched again until my eyeballs wanted to pop out of their sockets until I could get some kind of answers. I was finally was able to get the software to run. Yes I did get 2000 more hits to my website but not because of perpetual traffic generator’s customer service.

So my rating on this one is 0 out of 5.

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